UPDATE: The issue has been resolved.
Our switch provider is currently experiencing service degradation which is affecting ATM and POS transaction for multiple financial institutions. We appreciate your patience while they resolve the issue.

Our 2024 Full Consolidated Financial Statements are now available to view and download. Alternatively, you can view all of our Financial Reports.

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Fraud Awareness

Stopping fraud is a partnership - by working together, we can create a stronger defense. Here are some helpful tips to keep you informed.

 

Report Fraud to the Authorities

If you suspect fraud or have fallen victim to it, it's crucial to report it promptly while providing as much detail as possible.

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RCMP

Report online at the Canadian Anti-Fraud Centre
(1-888-495-8501)

info@antifraudcentre.ca

www.antifraudcentre.ca, opens in a new tab
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Local RCMP Detachment

Nanaimo: 250-754-2345

Ladysmith: 250-245-2215

Duncan: 250-748-5522

www.rcmp-grc.gc.ca, opens in a new tab
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Equifax Canada

For lost/stolen ID or ID theft

(1-866-828-5961)

www.equifax.ca, opens in a new tab
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The Competition Bureau of Canada

(1-800-348-5358)

www.competitionbureau.gc.ca, opens in a new tab
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TransUnion

(1-800-663-9980)

www.transunion.ca, opens in a new tab
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Let us know!

Call us: 250-245-2247

Toll Free: 1-888-899-2247

Collabria MasterCard: 1-855-341-4643

 
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A helpful Guide
  • Learn how to spot different types of fraud
  • Learn tips on how to combat fraud
  • Learn what to do in case of fraud
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Be Fraud Aware

Learn the signs so you can protect yourself from scammers.

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Resources

https://www.canada.ca/en/revenue-agency/campaigns/fraud-scams.html
https://competition-bureau.canada.ca/little-black-book-scams-2nd-edition
 
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