Fraud Awareness
Stopping fraud is a partnership - by working together, we can create a stronger defense. Here are some helpful tips to keep you informed.
UPDATE: Google has deployed a fix which will resolve the incident, however there is a 24 hour cache on Android devices that may cause some members not to see the fix right away. Please clear your app cache as that will force a refresh and allow you to access the Android App once more.
Access issue with Android app: Please be advised that Google made a change that is affecting Android apps that use cert transparency and a specific library to read and load the file. Members who have not closed their apps will still be able to login, however fully closing and opening the app will cause a re-check of the cert file and cause the error to display. Members can use the desktop site in a mobile browser as a workaround until the issue has been resolved.
e-Transfer maintenance, (9pm Saturday, June 21st to 3 am Sunday, June 22nd): Interac will be performing scheduled maintenance which will affect the sending and receiving of e-Transfers between 11pm - 2am. Regular service will resume after 2am on Sunday, June 22. Thank you for your patience while the maintenance is in progress.
If you suspect fraud or have fallen victim to it, it's crucial to report it promptly while providing as much detail as possible.
Report online at the Canadian Anti-Fraud Centre
(1-888-495-8501)
info@antifraudcentre.ca
Nanaimo: 250-754-2345
Ladysmith: 250-245-2215
Duncan: 250-748-5522
Call us: 250-245-2247
Toll Free: 1-888-899-2247
Collabria MasterCard: 1-855-341-4643
Learn the signs so you can protect yourself from scammers.